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    Conflict - The Unexpected Gift

    MAKING THE MOST OF DISPUTES IN LIFE AND WORK

    ageism,disruptive boss,civil discourse,conflict management,conflict resolution
    In the September 19th edition of the Wall Street Journal, Sue Shellenbarger, the WSJ's Work and Family Mail columnist, received the following question from a worker: “My manager is a lot like the disruptive bosses in your July 23rd column….She favors workers younger than she is and she seems to...
    Ladder of Assumption,conflict resolution,civil discourse,peacemaking,understanding
    He Said, She Said A very dear friend confides in you that her marriage seems to be on the rocks. She tells you all the awful things her husband has been doing and saying and how miserable he’s making her. Of course you take at face value everything she tells you, you sympathize with her and...
    mediation,civil discourse,listening,agreement,love
    Father Refuses to Move Into an Adult Community A woman in her 60s is mad at her widower father in his late 80s because he adamantly refuses to listen to her. He refuses to act on her advice that he should move into a senior-living community. The father is perfectly happy staying put in the...
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